Shipping policy
1. Shipping Areas
Currently, we ship to the entire United States.
2. Shipping Method
All items are shipped using Japan Post EMS.
3. Shipping Time
Items are typically shipped within 5 business days after order confirmation, and delivery is expected within 14 business days after shipping.
Please note that the delivery timeline is an estimate and may vary due to traffic conditions, weather, and other force majeure.
4. Shipping Fees
Free shipping is available for orders over $400. For orders under $400, a $30 shipping fee applies.
5. Order Processing Time
Items are usually shipped within 5 business days after order confirmation.
6. Tracking
Once the items are shipped, we will send the tracking number via email. You can check the delivery status using the tracking number.
7. Shipping Delays
In case of shipping delays, customers will be notified via email.
8. Loss or Damage
In case of loss or damage of items, we will address the issue in accordance with our Return & Exchange Policy.
9. Notes on International Shipping
For information regarding customs duties, taxes, and import regulations, please contact the relevant authorities in each country or region.
10. Returns & Exchanges
For details on returns and exchanges, please refer to our Return & Exchange Policy.